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Returns and Exchanges

We stand behind our products and know that sometimes you don't receive what you expect. If we shipped the wrong product, or it arrived defective, contact us by filling out our Customer Support Form to arrange for the return, replacement, or exchange of your purchase and to obtain an authorization number. Be sure to tell us your order number, the product and quantity purchased, and a brief description of the problem. We will provide you with directions for returning the item to us (and in the case of an incorrect product, may send you a postage paid return envelope).

Return Authorization

Returns will only be accepted if you have contacted us for authorization. We will accept any product still in good shape for up to 30 days from the date of shipment. Please note that we can only make refunds for items returned in visibly good condition, that we can resell. We cannot accept items that have already been laundered or altered in any way.

In the case of non-defective merchandise that matches your original order, shipping costs are non-refundable and you will be responsible for return shipping costs. Non-defective items will be assessed a 15% restocking fee. To be considered defective, shirts should show noticeable defects in the print, may have holes or tears upon arrival, or be sized more than an inch (in either direction) off the supplied measurements (see our Sizing Info page for more information). Minor loose threads, small print inconsistencies, or small variations from the supplied measurements are not considered defects, but may always be exchanged at the customer's expense.

Exchange Authorization

Exchanges will only be accepted if you have contacted us for authorization. We will accept any product still in good shape for up to 30 days from the date of shipment. Please note that we can only make exchanges for items returned in visibly good condition, that we can resell. We cannot accept items that have already been laundered or altered in any way.

In the case of non-defective merchandise that matches your original order, shipping costs are non-refundable and you will be responsible for all shipping costs associated with the exchange. Once you have received authorization for an exchange, we will send you instructions for returning the item you would like exchanged.

Click here to arrange for a return or exchange



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